JCB Platinum Concierge Desk
Operators speaking multiple languages are available 24/365 for various information and reservations. One call for all the services you want and need, anywhere and anytime.
Please call this number if you cannot use the toll free number. You will have to pay the cost of the call.
81-3-6625-8378 (when calling from outside Japan)
Others countries and regions please contact JCB PLAZA Call Center (toll-free number)
|Languages||English, Chinese, Korean, Japanese, Thai|
|Office Hours||Open 24hr/day|
|Closed on||Open 365 days
Thai available 10:00 AM - 6:00 PM weekdays (Japan time) only.
This service is provided only for cardmembers whose JCB card was issued outside Japan.
When you call, your 16-digit JCB card number, expiration date and your name are required in order to check your identity.
For making reservations or checking your inquiry, your name, phone number and some other personal information may be needed and shared with JCB merchants and other related services.
We cannot intervene on your behalf to change or cancel reservations that you made directly.
This service is provided by BRICKS. Corporation.
Calls are recorded in order to improve the quality of our customer service.
JCB and BRICKS. Corporation have clear and strict regulations on the collection and protection of personal information.
This information is current as of February 2020. Services may change or be terminated without prior notice.