JCB Platinum Concierge Desk
Operators speaking multiple languages are available 24/365 for exclusive Platinum restaurantand golf course reservations, sightseeing, entertainment and support for credit card-related emergencies. One call for all the services you want and need, anywhere and anytime.
Please call this number if you cannot use the toll free number. You will have to pay the cost of the call.
81-3-3865-5495 (when calling from outside Japan)
Others countries and regions please contact JCB PLAZA Call Center (toll-free number)
|Languages||English, Chinese, Korean, Japanese, Thai|
|Office Hours||Open 24hr/day|
|Closed on||Open 365 days
Thai available 10:00 AM - 6:00 PM weekdays (Japan time) only.
16-digit JCB card number, expiration date and your name are necessary to make your call and check your identity.
For the restaurant, hotel and other related services-booking, your name, your phone number and some other personal information may be needed.
This service is provided by JTB Global Assistance.
To improve the quality of customer service we will make a recording of the call.
JCB and JTB Global Assistance have clear and strict regulations on the collection and protection of personal information.