Email Inquiries

Email Inquiries

E-mail : (English/Japanese)

  • *

    This address is for inquiries related to merchant acceptance, licensing and other partnerships only.
    For information about your JCB card, please call your card issuer on the number provided on the back of your card.


Information provided in inquiries is used only to respond to the inquiry, according to the JCB Brand Privacy Policy.
Information is not used for any other purpose.
By making inquiries to JCB, you are assumed to agree to the terms and conditions of the JCB Brand Privacy Policy.

JCB Brand Privacy Policy