JCB PLAZA

JCB PLAZA is an overseas service counter available at locations around the world.
The JCB PLAZA staff will be happy to help you with making reservations at JCB merchants
and to answer any questions you may have about your travels.

Free Wi-Fi available at JCB PLAZA!

Free Wi-Fi is available at JCB PLAZA locations all over the world.
Please visit us for your convenience.

Wi-Fi FREE SPOT

JCB PLAZA in Japan

JCB PLAZA

JCB PLAZA Tokyo and JCB PLAZA Kyoto offer many services for JCB cardmembers visiting Japan from abroad, including making reservations and providing sightseeing information in English, Chinese and Japanese. Enjoy free use of computers and internet, free Wi-Fi and free charging for mobile devices. Guidebooks and information magazines are available for you to read. We also offer a complimentary one-day luggage storage service.

  • *

    Be sure to have your JCB card with you when visiting the JCB PLAZA.

  • *

    This service not available for JCB Prepaid cardmembers.

  • *

    English-speaking staff are not always available.

JCB PLAZA Tokyo

JCB PLAZA Tokyo

Available members Cardmembers with JCB cards issued outside Japan
Address

Inside JTB CRUISE PLAZA Yurakucho
2-4-10 Yurakucho, Chiyoda Ward, Tokyo 100-0006

【Access】
5 minutes walk from the JR Yuraku-cho Station Ginza Exit.
Subway (Tokyo Metro) Yuraku-cho Station D7 Exit, Hibiya Station A2 Exit, Ginza Station C1.

Address

Hours

11:00 AM - 7:00 PM

Call JCB PLAZA Call Center for assistance.

Closed

New Year's Holidays (December 30 - January 3)

JCB PLAZA Tokyo and JCB PLAZA Kyoto may close temporarily because of dangerous weather conditions or other hazards. If the locations are forced to close, announcements will be made on the page below.

Temporary opening hours announcements for JCB PLAZA in Japan

Services in JCB PLAZA Tokyo

Information

Information

Find out about JCB special offers in Japan, including special offer brochures, JCB merchant information and sightseeing information.

Reservations

Reservations

Make reservations for hotels, restaurants, trains (JR and private railways), air travel, optional tours, many kinds of tickets and more.

Emergency Services

Emergency Services

Support for Lost or Stolen JCB cards. *1*2

Free mobile phone recharging

Free mobile phone recharging

Free use of computer and internet

Free use of computer and internet

Free print-out service

Free print-out service

Free wifi

Free wifi

Guidebooks and information magazines

Guidebooks and information magazines

Same day baggage check

Same day baggage check *3

Free drinks

Free drinks

  1. *1

    You can pick up emergency replacement cards at JCB PLAZA Tokyo.

  2. *2

    This service may not apply to some cards. Please contact the company that issued your card for further details.

  3. *3

    Some items may not be accepted including valuables and vouchers.

JCB PLAZA Kyoto

JCB PLAZA Kyoto
JCB PLAZA Kyoto
Available members Cardmembers with JCB cards issued outside Japan
Address

Inside Kyoto Station Building 2nd floor across from entrance to Kyoto Theater.

Directions from Kyoto Station
(1) Go out the JR Central Gate.
(2) Turn right.
(3) The red carpet leads to Kyoto Theater. The JR Ticket Office is on your right.
(4) Go up the stairs or the escalator leading to Kyoto Theater.
(5) Go inside Kyoto Theater and the JCB PLAZA Kyoto is on your right.

Address

Hours

10:00 AM - 6:00 PM

Call JCB PLAZA Call Center for assistance.

Closed

Open every day

JCB PLAZA Tokyo and JCB PLAZA Kyoto may close temporarily because of dangerous weather conditions or other hazards. If the locations are forced to close, announcements will be made on the page below.

Temporary opening hours announcements for JCB PLAZA in Japan

Services in JCB PLAZA Kyoto

Information

Information

Find out about JCB special offers in Japan, including special offer brochures, JCB merchant information and sightseeing information.

Reservations

Reservations

Make reservations for hotels, restaurants, optional tours, many kinds of tickets and more.

Emergency Services

Emergency Services

Support for Lost or Stolen JCB cards. *1 *2

Free mobile phone recharging

Free mobile phone recharging

Free use of computer and internet

Free use of computer and internet

Free print-out service

Free print-out service

Free wifi

Free wifi

Guidebooks and information magazines

Guidebooks and information magazines

Same day baggage check

Same day baggage check *3

Free drinks

Free drinks

  1. *1

    You can pick up emergency replacement cards at JCB PLAZA Kyoto.

  2. *2

    This service may not apply to some cards. Please contact the company that issued your card for further details.

  3. *3

    Some items may not be accepted including valuables and vouchers.

JCB PLAZA Lounge

JCB PLAZA Lounge

The JCB PLAZA Lounge, a space for JCB cardmembers to relax freely, is available in some major cities.
JCB PLAZA Lounge, in addition to the JCB PLAZA services, provides drinks, massage chairs and other services you would expect from a lounge. Furthermore, internet and local guidebooks are available to be used freely.

  • *

    Generally these services are provided in Japanese. However, in Hong Kong, Taipei and Seoul service in Chinese is also provided.

Services

Information

Information

Find out about recommended JCB merchants and local tourism/travel information.

Reservations

Reservations

Make reservations for hotels, restaurants, optional tours, many kinds of tickets, and more. *1

Emergency Services

Emergency Services

Support for Lost or Stolen JCB cards. *2

Internet, free print-out service

Internet, free print-out service

Free wifi

Free wifi

Read local guidebooks

Read local guidebooks

Free drinks

Free drinks

Massage chairs

Massage chairs

Umbrella rental service

Umbrella rental service

Same day baggage check

Same day baggage check *3

  1. *1

    Some services may be handled or provided by local travel agencies. We make reservations only for JCB's affiliated stores.

  2. *2

    You may be able to pick up emergency replacement cards at some JCB PLAZA locations.
    Please contact the company that has issued your card for further details.

  3. *3

    Some items may not be accepted including valuables and vouchers.

Other original services are also provided in addition to
those listed above. Please contact the JCB PLAZA Lounge
directly for more details.

  • *

    Service content may vary.

  • *

    Be sure to have your JCB card with you when calling or visiting the JCB PLAZA.

Locations

United States of America

Taiwan

Singapore

France

Korea

China

Thailand