JCB PLAZA
JCB PLAZA is an overseas service counter available at locations around the world. The JCB PLAZA staff will be happy to help you with making reservations at JCB merchants and to answer any questions you may have about your travels.
New service available!
Free Wi-Fi is available at JCB Plazas!
Free Wi-Fi is available at JCB Plazas all over the world. Please visit us for your convenience.
JCB PLAZA in Japan
JCB Plaza Tokyo and JCB Plaza Kyoto offer many services for JCB cardmembers visiting Japan from abroad, including reservations and sightseeing information in English, Chinese, Korean and Japanese. Enjoy free use of computer and internet, free wifi and free mobile recharging. Guidebooks and information magazines are available for you to read.We also offer complimentary one-day luggage storage service.
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Be sure to have your JCB card with you when visiting the JCB PLAZA.
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This service not available for JCB Prepaid cardmembers.
JCB PLAZA Tokyo
| Available members | Cardmembers with JCB cards issued outside Japan |
|---|---|
| Address |
JTB CRUISE PLAZA Yurakucho 【Access】
|
| Hours |
11:00 AM - 7:00 PM |
| Closed | New Year's Holidays (December 30 - January 3) |
Services in JCB PLAZA Tokyo
Information
Find out about JCB special offers in Japan, including special offer brochures, JCB merchant information and sightseeing information.
Reservations
Make reservations for hotels, restaurants, trains (JR and private railways), air travel, optional tours, many kinds of tickets and more.
Emergency Services
Support for Lost or Stolen JCB cards. *1*2
Free mobile phone recharging
(Android, iPhone 4, iPhone 5, iPhone 6)
Free use of computer and internet
Free print-out service
Free wifi
Guidebooks and information magazines
Same day baggage check *3
Free drinks
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You can pick up emergency replacement cards at JCB Plaza Tokyo.
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This service may not apply to some cards. Please contact the company that issued your card for further details.
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Some items may not be accepted including valuables and vouchers.
JCB PLAZA Kyoto
| Available members | Cardmembers with JCB cards issued outside Japan |
|---|---|
| Address |
Inside Kyoto Station Building 2nd floor across from entrance to Kyoto Theater.
Directions from Kyoto Station
|
| Hours |
10:00 AM - 6:00 PM |
| Closed | Open every day |
Services in JCB PLAZA Kyoto
Information
Find out about JCB special offers in Japan, including special offer brochures, JCB merchant information and sightseeing information.
Reservations
Make reservations for hotels, restaurants, optional tours, many kinds of tickets and more.
Emergency Services
Support for Lost or Stolen JCB cards. *1 *2
Free mobile phone recharging
(Android, iPhone 4, iPhone 5, iPhone 6)
Free use of computer and internet
Free print-out service
Free wifi
Guidebooks and information magazines
Same day baggage check *3
Free drinks
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You can pick up emergency replacement cards at JCB Plaza Kyoto.
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This service may not apply to some cards. Please contact the company that issued your card for further details.
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Some items may not be accepted including valuables and vouchers.
JCB PLAZA Lounge
The JCB PLAZA Lounge, a space for JCB cardmembers to relax freely, is available in some major cities.
JCB PLAZA Lounge, in addition to the JCB PLAZA services, provides drinks, massage chairs and other services you would expect from a lounge. Furthermore, internet and local guidebooks are available to be used freely.
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Generally these services are provided in Japanese. However, in Hong Kong, Taipei and Seoul service in Chinese is also provided.
Services
Information
Find out about recommended JCB merchants and local tourism/travel information.
Reservations
Make reservations for hotels, restaurants, optional tours, many kinds of tickets, and more. *1
Emergency Services
Support for Lost or Stolen JCB cards. *2
Internet, free print-out service
Free wifi
Read local guidebooks
Free drinks
Massage chairs
Umbrella rental service
Same day baggage check *3
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Some services may be handled or provided by local travel agencies. We make reservations only for JCB's affiliated stores.
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You may be able to receive an emergency re-issued overseas-only card at some JCB Plazas. Please contact the company that has issued your card for further details.
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Some items may not be accepted including valuables and vouchers.
Other original services are also provided in addition to those listed above. Please contact the JCB PLAZA Lounge directly for more details.
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Service content may vary.
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Be sure to have your JCB card with you when calling or visiting the JCB PLAZA.