JCB PLAZA
JCB PLAZA is an overseas service counter available at locations around the world. The JCB PLAZA staff will be happy to help you with making reservations at JCB merchants and to answer any questions you may have about your travels.
*JCB PLAZA Kyoto will be closed on March 31, 2022.
Free Wi-Fi available at JCB PLAZA!
Free Wi-Fi is available at JCB PLAZA locations all over the world. Please visit us for your convenience.
JCB PLAZA in Japan
JCB PLAZA Tokyo and JCB PLAZA Kyoto offer many services for JCB cardmembers visiting Japan from abroad, including making reservations and providing sightseeing information in English, Chinese and Japanese. Enjoy free use of computers and internet, free Wi-Fi and free charging for mobile devices. Guidebooks and information magazines are available for you to read. We also offer a complimentary one-day luggage storage service.
(Service period: April 1, 2021 - March 31, 2022)
- *
Be sure to have your JCB card with you when visiting the JCB PLAZA.
- *
This service not available for JCB Prepaid cardmembers.
- *
English-speaking staff are not always available.
- *
Services may change or be terminated without prior notice.
JCB PLAZA Tokyo
| Available members | Cardmembers with JCB cards issued outside Japan |
|---|---|
| Address |
Inside JTB CRUISE PLAZA Yurakucho 【Access】
|
| Hours |
11:00 AM - 7:00 PM |
| Closed |
New Year's Holidays JCB PLAZA Tokyo and JCB PLAZA Kyoto may close temporarily because of dangerous weather conditions or other hazards. If the locations are forced to close, announcements will be made on the page below. Temporary opening hours announcements for JCB PLAZA in Japan |
Services in JCB PLAZA Tokyo
Information
Find out about JCB special offers in Japan, including special offer brochures, JCB merchant information and sightseeing information.
Reservations
Make reservations for hotels, restaurants, trains (JR and private railways), air travel, optional tours, many kinds of tickets and more.
Emergency Services
Support for Lost or Stolen JCB cards. *1*2
Free mobile phone recharging
Free use of computer and internet
Free print-out service
Free wifi
Guidebooks and information magazines
Same day baggage check *3 *4
Free drinks
- *1
You can pick up emergency replacement cards at JCB PLAZA Tokyo.
- *2
This service may not apply to some cards. Please contact the company that issued your card for further details.
- *3
Some items may not be accepted including valuables and vouchers.
- *4
There may be times when we are unable to accept luggage, or will have to limit the amount of luggage that we can accept, due to congestion.
- *5
Services may change or be terminated without prior notice.
JCB PLAZA Kyoto
*JCB PLAZA Kyoto will be closed on March 31, 2022.
| Available members | Cardmembers with JCB cards issued outside Japan |
|---|---|
| Address |
Inside Kyoto Station Building 2nd floor across from entrance to Kyoto Theater.
Directions from Kyoto Station
|
| Hours |
10:00 AM - 6:00 PM |
| Closed |
*JCB PLAZA Kyoto will be closed on March 31, 2022. Open every day JCB PLAZA Tokyo and JCB PLAZA Kyoto may close temporarily because of dangerous weather conditions or other hazards. If the locations are forced to close, announcements will be made on the page below. Temporary opening hours announcements for JCB PLAZA in Japan |
Services in JCB PLAZA Kyoto
Information
Find out about JCB special offers in Japan, including special offer brochures, JCB merchant information and sightseeing information.
Reservations
Make reservations for hotels, restaurants, optional tours, many kinds of tickets and more.
Emergency Services
Support for Lost or Stolen JCB cards. *1 *2
Free mobile phone recharging
Free use of computer and internet
Free print-out service
Free wifi
Guidebooks and information magazines
Same day baggage check *3 *4
Free drinks
- *1
You can pick up emergency replacement cards at JCB PLAZA Kyoto.
- *2
This service may not apply to some cards. Please contact the company that issued your card for further details.
- *3
Some items may not be accepted including valuables and vouchers.
- *4
There may be times when we are unable to accept luggage, or will have to limit the amount of luggage that we can accept, due to congestion.
- *5
Services may change or be terminated without prior notice.
JCB PLAZA Lounge
The JCB PLAZA Lounge, a space for JCB cardmembers to relax freely, is available in some major cities.
JCB PLAZA Lounge, in addition to the JCB PLAZA services, provides drinks, massage chairs and other services you would expect from a lounge. Furthermore, internet and local guidebooks are available to be used freely.
- *
Generally these services are provided in Japanese. However, in Hong Kong, Taipei and Seoul service in Chinese is also provided.
Services
Information
Find out about recommended JCB merchants and local tourism/travel information.
Reservations
Make reservations for hotels, restaurants, optional tours, many kinds of tickets, and more. *1
Emergency Services
Support for Lost or Stolen JCB cards. *2
Internet, free print-out service
Free wifi
Read local guidebooks
Free drinks
Massage chairs
Umbrella rental service
Same day baggage check *3 *4
- *1
Some services may be handled or provided by local travel agencies. We make reservations only for JCB's affiliated stores.
- *2
You may be able to pick up emergency replacement cards at some JCB PLAZA locations.
Please contact the company that has issued your card for further details. - *3
Some items may not be accepted including valuables and vouchers.
- *4
There may be times when we are unable to accept luggage, or will have to limit the amount of luggage that we can accept, due to congestion.
Other original services are also provided in addition to those listed above. Please contact the JCB PLAZA Lounge directly for more details.
- *
Service content may vary.
- *
Be sure to have your JCB card with you when calling or visiting the JCB PLAZA.