We will collect your personal data in accordance with the PDPA. We will notify you of the purposes for which your personal data may be collected, used, disclosed and/or processed, as well as obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to collect and process your personal data without your consent.

Your personal data may be used, disclosed, maintained, accessed, processed and/or transferred to the following, whether sited in Singapore or outside of Singapore, for one or more of the Purposes:

1. (a)

   JCB's headquarters, affiliates, subsidiaries and related companies

2. (b)

   JCB's merchants

3. (c)

   JCB's lawyers and auditors

4. (d)

   Third party business establishments (including hotels, retail stores, restaurants, tour agencies, spas and ticketing companies)

5. (e)

   JCB's vendors, agents, contractors or service providers who may from time to time be engaged to provide administrative, computer, data processing, telecommunications, booking, advertising, market research, payment or other services in connection with the Services; and

6. (f)

   Public and governmental / regulatory authorities, statutory boards, industry associations; and

collectively, the "Permitted Parties"

In that regard, we will not disclose your personal data to third parties without first obtaining your consent permitting us to do so. However, please note that we may disclose your personal data to third parties without first obtaining your consent in certain situations, including, without limitation, the following :

1. (a)

   Cases in which the disclosure is required or authorized based on the applicable laws and/or regulations

2. (b)

   Cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way

3. (c)

   Cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of yourself or another individual

4. (d)

   Cases in which the disclosure is necessary for any investigation or proceedings

5. (e)

   Cases in which the personal data is disclosed to any officer of a prescribed law enforcement agency, upon production of written authorisation signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer

6. (f)

   Cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest; and/or

7. (g)

   Where such disclosure without your consent is permitted by the PDPA or by law.

The instances listed above at paragraph [3.2] are not intended to be exhaustive. For more information on the exceptions, you are encouraged to peruse the Second, Third and Fourth Schedules of the PDPA which is publicly available at "http://statutes.agc.gov.sg."

Where we disclose your personal data to third parties with your consent, we will employ our best efforts to require such third parties to protect your personal data.

For a request to access personal data, once we have sufficient information from you to deal with the request, we will seek to provide you with the relevant personal data within 30 days. Where we are unable to respond to you within the said 30 days, we will notify you of the soonest possible time within which we can provide you with the information requested. Note that the PDPA exempts certain types of personal data from being subject to your access request.

For a request to correct personal data, once we have sufficient information from you to deal with the request, we will :

1. (a)

   Correct your personal data within 30 days. Where we are unable to do so within the said 30 days, we will notify you of the soonest practicable time within which we can make the correction. Note that the PDPA exempts certain types of personal data from being subject to your correction request as well as provides for situation(s) when correction need not be made by us despite your request.; and

2. (b)

   Subject to paragraph [4.4], we will send the corrected personal data to every other organisation to which the personal data was disclosed by JCB within a year before the date the correction was made, unless that other organisation does not need the corrected personal data for any legal or business purpose.

Notwithstanding paragraph [4.3(b)], we may, if you so consent, send the corrected personal data only to specific organisations to which the personal data was disclosed by us within a year before the date the correction was made.

We will also be charging you a reasonable fee for the handling and processing of your requests to access your personal data. We will provide you with a written estimate of the fee we will be charging. Please note that we are not required to respond to or deal with your access request unless you have agreed to pay the fee.

We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request.

However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to process your JCB card transactions and provide you with the JCB cardmember benefits.

We will also put in place reasonable security arrangements to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties which are wholly attributable to factors beyond our control.

We will also put in place measures such that your personal data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.

Where your personal data is to be transferred out of Singapore, we will comply with the PDPA in doing so. In this regard, this includes us obtaining your consent unless an exception under the PDPA or law applies, and taking appropriate steps to ascertain that the foreign recipient organisation of the personal data is bound by legally enforceable obligations to provide to the transferred personal data a standard of protection that is at least comparable to the protection under the Act. This may include us entering into an appropriate contract with the foreign recipient organisation dealing with the personal data transfer or permitting the personal data transfer without such a contract if the PDPA or law permits us to.

Please contact us through one of the following methods with your complaint or grievance :

We reserve the right to amend the terms of this Data Protection Policy at our absolute discretion. Any amended Data Protection Policy will be notified.