JCB General Principles

The JCB Group* ,owner of JCB - the only international credit card brand originating from Japan - is committed to fulfilling its corporate social responsibility (CSR) across all its business activities from a global perspective and to contributing to the development of a sustainable society.

The JCB Group will continue its efforts in accordance with the following principles, recognizing that its business is built on the continued trust of its cardmembers and customers.

1. 1.

   Comply with applicable laws, regulations and social norms, conduct business in a fair and honest manner, and integrate respect for human rights into all business activities and operations.

2. 2.

   Honor all terms and conditions, contracts and agreements with its cardmembers, merchants, customers, and partners.

3. 3.

   Provide an environment in which cardmembers and customers can use our services safely and securely at all time, thereby earning their satisfaction and trust.

4. 4.

   Respect the dignity, individuality and abilities of each employee, and foster a safe and comfortable workplace environment.

5. 5.

   Respect consumer rights and the dignity of individuals, and in particular strive to ensure the thorough protection of personal information.

6. 6.

   Contribute to global and local communities, respect diverse cultures and values, and strive to develop new services and functions that support development of those communities.

7. 7.

   Work to protect the global environment, and help build a prosperous and livable society.

8. 8.

   Engage in dialogue with shareholders and society at large, and uphold accountability.

9. 9.

   Take a resolute stance against anti-social force that threaten public order or safety.

10. 10.

    Take measures to prevent money laundering and terrorist financing.

• *

  The JCB Group refers to JCB Co., Ltd. and its subsidiaries, including JCB International Co., Ltd., and its overseas subsidiaries.