JCB General Principles

The JCB Group (JCB Co., Ltd., brand owner of the only international credit card based in Japan, JCB International Co., Ltd. and their subsidiaries) are committed to perform our corporate social responsibility (CSR) from a global perspective in every aspect of management, toward the development of a sustainable society.

The JCB Group will make constant efforts in accordance with the following principles, recognizing that our business is based upon the continuous trust of our cardmembers and customers.

  1. 1.

    Comply with laws and rules of society and conduct business in a fair and honest manner, while maintaining a healthy respect for human rights in the execution of business and operations.

  2. 2.

    Comply with all promises (covenants and agreements) with our cardmembers, merchants, customers and partners.

  3. 3.

    Provide excellent functionalities and services so that we gain the satisfaction and trust of cardmembers and customers, thereby making our contribution to society.

  4. 4.

    Value the personality and capability of each employee, and provide a safe and comfortable work environment.

  5. 5.

    Respect consumer rights and the dignity of individuals, and protect their personal data and information.

  6. 6.

    Contribute to the global and local communities while respecting diverse cultures and values, and develop new functionalities and services to support their progress.

  7. 7.

    Engage in protecting the global environment, and endeavor to build an affluent and livable society.

  8. 8.

    Engage in communications with society, including our shareholders, and assume rightful accountability.

  9. 9.

    Take a firm stand against anti-social forces that threaten the orderliness or safety of civil society.

  10. 10.

    Take measures to prevent money laundering and financing of terrorism.