Respect the opinions of customers, and utilize such feedback in developing and improving our functionalities and services.

Provide high quality functionalities and services that delight our customers and nurture the sense of safety and reliance.

Execute business from the customers’ perspective, and achieve self-initiated improvements in quality.

With correct understanding and recognition of employee human rights, develop a corporate culture that respects human dignity.

Maintain a positive and healthy work environment, and objectively evaluate employees’ performance and ability.

Work in good faith at all times, engage in self-enhancement, and conduct ourselves with dignity and pride as an employee of the JCB Group.

Appropriately manage and protect the security of personal information entrusted to us.

Do our best to maintain the stable operation of payment and other systems that form a part of the social infrastructure.

Protect the confidentiality of transactional information and maintain its accuracy and completeness. Ensure the timely and smooth execution of transactions.

Comply with all regulatory laws and minimize negative effect on the environment during the course of our business.

Contribute to the realization of a recycling-oriented society by promoting energy and resource conservation, reducing wastes, and promoting recycling.

Encourage ecological lifestyles, and make efforts in green purchasing.

Actively engage in social contribution and cultural activities that can be achieved through our business.

Support employees’ initiative for volunteer activities.

Carry out our duty as a good corporate citizen , maintaining harmony with our local community.