JCB Code
of Conduct

  1. 1.

    Full Compliance

  • Comply with all laws and rules of society without exception.

  • Respect the intellectual property and other rights of JCB and others.

  • Value our customers, partners and other related parties, comply with contractual obligations and protect the rights of the contract parties.

  • Reject dealings and relationship of any kind with anti-social forces, and contribute to eliminating anti-social forces from society.

  • Act diligently to prevent money laundering and financing of terrorism.

  1. 2.

    Fulfillment of Customer Satisfaction

  • Respect the opinions of customers, and utilize such feedback in developing and improving our functionalities and services.

  • Provide high quality functionalities and services that delight our customers and nurture the sense of safety and reliance.

  • Execute business from the customers’ perspective, and achieve self-initiated improvements in quality.

  1. 3.

    Respect for Human Dignity

  • With correct understanding and recognition of employee human rights, develop a corporate culture that respects human dignity.

  • Maintain a positive and healthy work environment, and objectively evaluate employees’ performance and ability.

  • Work in good faith at all times, engage in self-enhancement, and conduct ourselves with dignity and pride as an employee of the JCB Group.

  1. 4.

    Improvement of Information Security

  • Appropriately manage and protect the security of personal information entrusted to us.

  • Do our best to maintain the stable operation of payment and other systems that form a part of the social infrastructure.

  • Protect the confidentiality of transactional information and maintain its accuracy and completeness. Ensure the timely and smooth execution of transactions.

  1. 5.

    Contribution to the Protection of the Environment

  • Comply with all regulatory laws and minimize negative effect on the environment during the course of our business.

  • Contribute to the realization of a recycling-oriented society by promoting energy and resource conservation, reducing wastes, and promoting recycling.

  • Encourage ecological lifestyles, and make efforts in green purchasing.

  1. 6.

    Contribution to Society and Cultural Activities

  • Actively engage in social contribution and cultural activities that can be achieved through our business.

  • Support employees’ initiative for volunteer activities.

  • Carry out our duty as a good corporate citizen , maintaining harmony with our local community.